Due to the perishable nature of our products, we do not accept returns or exchanges. However, your satisfaction is our priority. If you encounter any issues with your order, please contact us.

If your cookies arrive damaged or you receive the wrong order, please notify us within 24 hours of delivery. We will work with you to resolve the issue, either by sending a replacement or offering a refund.

To report any issues with your order, please contact our customer service team at info@bcookies.in. Provide your order number and details of the problem, and we’ll assist you promptly.

You have 24 hours from the time of delivery to report any issues with your order. This allows us to address and resolve your concerns promptly.

To report any issues with your order, please contact our customer service team at [Your Contact Email] or call [Your Contact Phone Number]. Provide your order number and details of the problem, and we’ll assist you promptly.

Orders can be canceled within 2 hours of placing them. After this period, we begin the baking process, and cancellations are no longer possible. To cancel your order, please contact our customer service team immediately.